Transactions always available
You can consult all your transactions any time in your account. Because detailed records of each transaction are also stored on our servers. And your Ogone Merchant Back-Office is easy to work in.
You can
- Consult every transaction
- Renew and capture an authorisation
- Partially or fully capture and refund a payment
Manage different users
Example. A call center operator can trace back a specific transaction in the Ogone account to check its status while his manager can access this same transaction and trigger a refund.
That’s how you let employees cooperate in your Ogone account: create different users with different profiles and rights. In the Ogone User Manager.
The users can only access functions that match their profile. In total there are seven different profiles available: from ‘viewer’ to ‘admin’.